Booking page help
Get help with your public booking page, services, booking links, and QR code.
Rikly Support
Get help with your business setup.
Find support for bookings, payments, notifications, business settings, and your public booking page.
Payments and billing
Questions about Stripe, Paystack, deposits, subscriptions, and billing.
WhatsApp notifications
Support for customer and business WhatsApp booking notifications.
Account and settings
Help with profile settings, business details, team setup, and login issues.
Quick answers
Frequently asked questions
Common issues business owners may face while setting up or using Rikly.
Why are customers not receiving booking emails?
Check that email notifications are enabled in your business profile and that the customer entered a valid email address.
Why is my booking page not showing services?
Make sure your services are active and that your availability has been set for the selected day.
How do I upgrade my plan?
Go to Billing from your dashboard and choose Pro or Growth. Your plan updates automatically after payment.
How do I contact Rikly support?
Use the Contact Rikly page to send a support request or open WhatsApp support. Include your business name and a clear description of the issue.
Still need help?
Send a message to Rikly support with your business name, issue, and any screenshots or details that can help us understand the problem.